CYBER WEEK NO-SHIP PERIOD Tuesday 11/22 through Friday 12/2

Thanksgiving week and the week after is a NO-SHIP holiday period. The extra volume of packages in the system from Black Friday and Cyber Week make delays much more likely. We recommend NOT shipping live packages from Tuesday 11/22 through Friday 12/2 and will be turning insurance off during this period. THERE ARE NO REFUNDS FOR LATE OR DOA PACKAGES DURING THE NO-SHIP PERIOD.

Frequently Asked Questions

REDLINE SHIPPING IS A DOMESTIC U.S. SERVICE ONLY

Redline Shipping Standards

Temperature Guidelines and Standards

Packaging Live Shipments

Using Heat Packs and Cold Packs

Redline Shipping Customer Service

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Shipping and FedEx Information

Redline Shipping Insurance

Billing and Shipping Costs

General Information

Invertebrate Shipping

What can I ship with Redline Shipping?

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How do I book my package to hold for pickup at the FedEx facility?

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How can I tell which main FedEx hub my Express package will be routed through?

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FedEx told me they don't ship live animals to residential addresses, is that true?

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How do I get FedEx to pick up my package?

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Should I schedule a FedEx pickup?

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Can I ship packages to Hawaii?

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What if I'm shipping to Alaska?

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Can I ship to Puerto Rico?

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Can I use dry ice?

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Are live animals safe on FedEx planes?

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Are there any guidelines for packaging my shipment?

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Where can I drop off my package?

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FedEx Office has refused to accept my live shipment. What can I do?

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I called FedEx, and they said they don't ship live animals.

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Should I require a signature for delivery? (Delivery Confirmation)

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Does FedEx pick up or deliver on holidays?

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Can I schedule a Saturday delivery?

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How can I track my package?

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How can I look at my shipping history?

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Why do you want my package weight and dimensions?

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When will my package arrive?

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The label I just bought has today’s dates on it, but I don’t want to use it until later. What do I do?

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How long is my shipping label good for?

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