Reach out to HEARTLAND rep Matt Rose at matthew.rose@e-hps.com for the best service and rate for your payment processing needs. Tell him Redline sent you, he will give you personal attention and service! Read why below-

Shopify is a popular commerce solution that provides both site/shopping cart service, and provides payment processign through that platform- the ability to process credit cards and other payment options for customer purchases.

I had a converstation with one of our larger clients two weeks ago, and he told me about a call he got from Shopify. They informed him that moving forward they will not be servicing any accounts selling or dealing with live animals.

This client had an Enterprise level Shopify account, worth millions of dollars, and they told him he had one week to find a new payment processing system.

I heard from another client that did NOT have an Enterprise level Shopify account, but rather a standard account, and they told him he had ONE DAY to find a new payment processor. This created an immediate crisis.

See the screenshot below- accounts are getting shut down. (This is for payment processing. At this time Shopify is allowing the site/cart function of their service to remain)

Fortunately I had an immediate solution. I have been using the Heartland company to process payments for many years. They are one of the largest processors, they have both the gateway and the processing function ability in one (often you will need to use a gateway like Authorize.net, and then a payment processor like Wells Fargo or Bank of America, Heartland is an all-in-one solution).

I was referred to Heartland by a long time pet industry retailer on the dog and cat side. He said go with Heartland, and stick with Heartland. You will get great service. True. You will get consistent and reliable service. True.

And you will still get pitched from other processors to make a switch. Listen to their pitch! That's fine. Have them run a cost analysis on your 3 most recent billing cycles. Great. And then if they offer a better package deal, take it to your Heartland rep and he/she will take care of you. AND YOU STICK WITH HEARTLAND.

Even if you current payment processor (a bank, Paypal, Braintree, Billy's Super Custom Payment Super Service) gives you "amazing rates and service" IT IS WORTH A CONVERSATION with Matt at Heartland. He is a pro, they offer a wide variety of service and support, and it costs you nothing to see what is possible.

Payment processing is a tricky variable, you want professional, reliable, consistent service. You DON'T want a fly by night or short term company that will leave you hanging, or holding the bag. You DON'T want lots of fluffy promises from a short term company that will sell to a bigger company 8 months from now. Go with Heartland, they have been around forever, they are CONSISTENT. RELIABLE. PROFESSIONAL.

And Heartland SUPPORTS AND ENCOURAGES OUR REPTILE INDUSTRY.

We are all pretty familiar with the reality that Paypal does not support the live animal industry. We are all pretty familiar with the stories of Paypal freezing accounts and holding money, or cancelling accounts altogether. And now Shopify has joined that response. They don't want to service our industry and hobby. They don't want to service our transactions. They don't want to process your payments.

Let's support a company that DOES want our business. That respects and supports our industry. There are plenty of Heartland reps. We use Matt Rose and he is terrific. Supportive, enthusiastic, knowledgeable, super capable. I think there is a ton of value in focusing on one terrific rep to service many reptile, invert, aquatcs, and related merchandise accounts. Having larger volume with Matt gives us more weight, more say, more credibility. And he will take care of you.

Matt's email is matthew.rose@e-hps.com. Reach out to him, let him know Redline sent you, he will work hard to get you setup with a payment processing system that you can depend on, and not worry about.

Feel free to reach out to Robyn@RedlineShipping.com with more questions as well.